Problem solving involves identifying and addressing a specific challenge or opportunity. This process typically begins with gathering information about the situation, including the current business goals, operations, and current challenges. This may involve conducting interviews, analysing data, and reviewing relevant documents.
Once the relevant information has been collected, potential solutions can be identified. This may involve generating and evaluating multiple options, developing a plan of action, and identifying the resources and support needed to implement the chosen solution. There are many different approaches that can be utilised to generate solutions, such as reverse thinking, idea boxing or using an analogy approach.
Throughout the problem solving process, it is important to think critically about the problem and explore different options. Expertise and guidance from outside sources may be needed to help make informed decisions.
Finally, the chosen solution can be implemented, and ongoing support and guidance may be provided to ensure that the problem is effectively addressed.
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